Saturday, January 17, 2009

New glasses

We had planned on Church tomorrow with Ron and Darlene but right now we are unsure. Not feeling so great. However we will pray about it tonight, (if we get to sleep much).
We had a busy day, it seemed to be such a long day. We stopped to see our Friends, Dave and Gwena, (They are in our prayers daily,) Dave is not doing really great, he has cancer but we are believing in a good fight. Illness takes a toll on everyone in a family and we want to be there to help out where needed.
Today we had to pick up medicine and glasses for David. Let me tell you of that little episode. A nice story,
David purchased his glasses a few months ago. He kept them in his pocket and they were the frame less kind. He kept losing the lens out, One day he lost the lens, LOST it, He called me from work to say he was late because he had driven all over looking for the lens. I was sure he must have dropped them on the street and they were now a pile of crushed glass.
I called Sears and told them what happened. The clerk immediately ordered him a new set of lens, (I thought). I told her , Wait I have not told you which lens. She said it was fine.
OK she places the order. A day or two later, David comes in with his glasses, The lens were in a chair at work.
In the meantime his new lens are on the way. We receive a call telling us the lens are in. He does not feel that is honest to take them, (since he found his lens, I agreed). David called Sears and told the clerk he found his lens and does not feel it appropriate taking new ones since it is now OK.
The clerk said, "Come on in and pick them up", a total New pair of glasses.
He asked what charge, she said "Just come on in, no charge".

Wow that was fantastic. He now has two pair of glasses and they are both his prescription.
So from now on our glasses are coming from Sears.
That was so nice of them,
I say Give Sears credit for good Customer service.
Don't you think?
Honesty is the Best Policy.

1 comment:

Anonymous said...

That is where we get our glasses because they are automatically granteed for 1 year, no matter what. I have got mine there for about 10 years. They replaced mine, I did not like the frames and the lense was the wrong strength, their fault, but they let me change frames also.